TERMS & CONDITIONS

Effective Date: October 1, 2026

These Terms & Conditions (“Terms”) govern your use of the A New View Window Cleaning website and certain communications and services provided by A New View, LLC, doing business as A New View Window Cleaning (“A New View,” “we,” “us,” or “our”).

By using our website, requesting services, or otherwise interacting with us, you agree to these Terms as applicable to your use of our website and services.

1. Our Services

A New View Window Cleaning provides residential and commercial exterior cleaning services, including window cleaning, pressure washing, gutter cleaning, and related services.

Specific services, pricing, scheduling, scope of work, and other service terms may be provided separately in an estimate, quote, service agreement, invoice, or other communication. If specific terms provided for a particular service conflict with these general Terms, the terms specific to that service will control.

2. Estimates, Scheduling, and Service Information

Estimates and quotes are based on the information available to us at the time they are prepared. Pricing or scope may change if actual conditions differ materially from the information originally provided or observed.

Appointments and arrival times may be affected by weather, traffic, job conditions, employee availability, safety considerations, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate contact, property, access, and service information and for notifying us of conditions that could affect our ability to safely perform the requested services.

3. Payments

Customers agree to pay amounts due for services according to the payment terms presented with the applicable estimate, invoice, service agreement, or other transaction.

Payment processing may be provided by third-party payment service providers and may be subject to additional terms and privacy policies maintained by those providers.

4. Website Use

You may use our website for lawful purposes, including learning about our services, requesting information, requesting estimates, and communicating with us.

You may not use our website in a manner that interferes with its operation, attempts to gain unauthorized access to systems or information, violates applicable law, or infringes the rights of A New View or others.

5. Electronic Communications

When you provide us with an email address, telephone number, or other contact information, you authorize us to use that information to respond to your requests and communicate with you regarding our business relationship, subject to applicable law and the communication preferences and consent you provide.

Additional consent applies to SMS communications as described below.

6. SMS Messaging Terms

A New View Window Cleaning may offer SMS/text messaging for customers and individuals who provide a mobile telephone number and the applicable consent.

Service and Informational Messages

If you consent to service or informational text messages, messages may include communications regarding:

• Estimate or quote requests
• Appointment confirmations and reminders
• Scheduling and rescheduling
• Technician or crew arrival information
• Service updates
• Customer service conversations
• Invoices and payment reminders
• Follow-up regarding services you requested or received
• Other information related to your relationship with A New View Window Cleaning

Marketing and Promotional Messages

If you separately consent to receive marketing or promotional SMS messages, A New View Window Cleaning may send recurring marketing messages regarding:

• Seasonal service reminders
• Special offers and discounts
• Promotions
• Available appointments or service availability
• New or additional services
• Other promotional information from A New View Window Cleaning

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies depending on your interactions with us, services requested, and communication preferences. Marketing messages may be recurring.

Message and Data Rates

Message and data rates may apply. Your wireless carrier's standard messaging and data charges may apply to messages sent or received.

Opting Out

You may opt out of SMS messages at any time by replying STOP to a message.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After opting out, you will no longer receive messages covered by that SMS program unless you subsequently provide consent again.

Help

For assistance with SMS communications, reply HELP to a message or contact us at:

(970) 412-8169
info@anewviewcolorado.com

Supported Carriers and Delivery

Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless carrier and is not guaranteed by A New View Window Cleaning.

Privacy

We take the privacy of SMS participants seriously.

Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers as necessary to operate our communications systems and provide services on our behalf.

For additional information about how we collect, use, and protect information, please review our Privacy Policy.

7. Marketing Communications

Where required by law, we will send marketing communications only after obtaining the appropriate consent.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those emails and may opt out of SMS marketing by replying STOP as described above.

Opting out of marketing communications does not necessarily prevent us from responding to communications you initiate or sending communications reasonably necessary to provide requested services, subject to applicable law.

8. Third-Party Services and Links

Our website and business operations may use or link to third-party services, including payment processors, customer relationship management systems, communications providers, analytics providers, and other technology or business service providers.

We are not responsible for the content, availability, terms, or privacy practices of independent third-party websites or services.

9. Intellectual Property

The content of our website, including our business name, logos, graphics, photographs, written content, and other materials, is owned by or licensed to A New View unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially use our website content without permission, except as permitted by law.

10. Disclaimer and Limitation of Liability

We make reasonable efforts to keep information on our website accurate and current, but we do not guarantee that all website information will always be complete, accurate, or current.

To the extent permitted by applicable law, A New View will not be liable for indirect, incidental, special, or consequential damages arising solely from use of, or inability to use, our website.

Nothing in these Terms is intended to waive or limit rights or remedies that cannot legally be waived or limited.

11. Privacy

Your use of our website and communications with us are also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

12. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, technology, or legal requirements.

When these Terms are updated, the effective date shown at the top of this page will be revised.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable federal law controls.

14. Contact Us

Questions regarding these Terms & Conditions may be directed to:

A New View Window Cleaning
A New View, LLC
148 E 29th St
Loveland, CO 80538
Phone: (970) 412-8169
Email: info@anewviewcolorado.com