PRIVACY POLICYacy Policy

Effective Date: September 16, 2026

A New View Window Cleaning, legally operated by A New View, LLC (“A New View,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, schedule or receive services, communicate with us, or otherwise interact with our business.

1. Information We Collect

We may collect information that you voluntarily provide to us, including your name, address, email address, telephone number, service address, information about services you request, appointment and scheduling information, communications with us, and payment or billing information.

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and other website usage information through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide estimates
  • Schedule, provide, and manage services
  • Communicate regarding appointments, service updates, invoices, payments, and customer support
  • Maintain customer records
  • Improve our website, services, and customer experience
  • Send email or SMS marketing communications when you have provided the appropriate consent
  • Provide seasonal reminders, promotions, special offers, and information about our services
  • Prevent fraud, protect our business, and comply with applicable laws

3. SMS and Mobile Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from A New View Window Cleaning, we may send you service-related and/or marketing text messages in accordance with the consent you provide.

Service-related messages may include communications regarding estimates, appointments, scheduling, arrival notifications, service updates, invoices, payment reminders, and other communications relating to services you request or receive.

If you separately consent to marketing messages, we may send promotional messages including seasonal service reminders, special offers, discounts, promotions, service availability, and information about our services.

Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist us in providing our communications and operating our business, such as customer relationship management, telecommunications, website, and technology providers. Such information is provided only as necessary for those providers to perform services on our behalf.

SMS opt-in and consent information will not be shared with third parties for their own marketing purposes.

Consent to receive marketing text messages is not a condition of purchasing goods or services from A New View Window Cleaning.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us using the information below. Message and data rates may apply. Message frequency varies.

Additional SMS terms are available in our Terms & Conditions.

4. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers that perform services on our behalf, such as website hosting, customer relationship management, communications, payment processing, accounting, analytics, and other business services.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or others.

As described above, mobile phone numbers and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes.

5. Payment Information

When you make a payment, payment information may be processed by third-party payment processors. We may receive information about the transaction but may not directly store complete payment card information. Payment processors handle information according to their own privacy and security practices.

6. Cookies and Website Analytics

Our website may use cookies, analytics services, and similar technologies to understand how visitors use our website, improve its performance, and support our marketing efforts.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations.

9. Your Choices

You may contact us to request that we update or correct personal information we maintain about you.

You may unsubscribe from marketing emails using the unsubscribe instructions contained in those emails.

You may opt out of SMS messages by replying STOP. Opting out of marketing communications does not prevent us from communicating with you when necessary to respond to a request or provide services, where permitted by law.

10. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information online from children under 13.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties. We are not responsible for the privacy practices of third-party websites or services, and their handling of information is governed by their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements. When we make changes, we will update the effective date shown at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

A New View Window Cleaning
A New View, LLC
148 E 29th St
Loveland, CO 80538
Phone: (970) 412-8169
Email: info@anewviewcolorado.com