FAQ

Frequently Asked Questions (FAQ) about Window Cleaning

What counts as “one window”? Do you really mean $5 per pane?
What do you do about Weather? Do you have any rain/snow guarantees?

Do you work year-round?

Are in insured?

Are you Locally Owned?

What’s included in you window washing service?

You have a Christian Fish on your marketing. What does this mean?


What counts as one “window?” Do you really mean $5 per pane?

We like to keep things simple. Our pricing structure is per window to make it easy to understand. Basically, if a window unit has 2 panes of glass or less we define it as “one window.” This means that a sliding window (2 panes) costs the same as a fixed-pane window. A big window costs the same as a small window. In the end our pricing usually averages out to be competitive in the marketplace. On some houses it may be slightly more, on others slightly less. But on every house our quality of work and customer service will ensure your satisfaction!

Have a specific question about a window in your house?
Check out our window pictures and explanations page
Don’t forget, we always offer
free estimates!

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What do you do about weather? Do you have any rain/snow guarantees?

We understand that you want your windows to look good for as long as possible, which is why we offer a FREE 48-Hour Weather Guarantee on all of our jobs. More information about our guarantees can be found by checking out our Weather Guarantees page. For a complete explanation of how we handle weather-related issues please check out our weather page.
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Do you work year-round?

Absolutely! The weather in Colorado allows us to be able to work year-round, even in the winter months. We even offer special winter discounts! Washing windows in the cold isn’t as hard as it seems. As long as temperatures are above 15 degrees our work is not changed significantly from service in the spring or summer.

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Are you insured?

Yes! We carry a one million dollar liability insurance policy. We can provide you with a phone number and policy number if you need them, just let us know.


Are you Locally Owned?

Yes. The Owners, Dan and Erica Hall, have lived in the Fort Collins/Loveland areas all of their lives, and currently living in north Loveland. For more information about them please check out the About Us page.
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What is included in a window washing service?

Each window cleaning job with A New View includes washing the inside and outside of the glass, and wiping the sill and the track(s). We also will wipe your screens clean for free. Other services, such as washing screens, cleaning window wells, and re-screening your window screens are also available. More information can be found on our Services page.
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You have a Christian Fish on your marketing, what does this mean?

We believe that we are called to a standard of work that reflects our Christian faith. This means doing what is right and fair, even when no one is around to watch. We also feel called to the marketplace, meaning that this business is where God wants us during this season of our lives. We are open to discussing our faith with you, and how God has impacted our lives if you are interested, but we are not into pushing religion onto other people. We attend church at Resurrection Fellowship, and you can get more information by checking out their website.
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